DELIVERY INFORMATION

Delivery times and costs, next day delivery and delivery exceptions.

Once your order has been processed you will receive an e-mail with the details of your courier and full tracking details, courtesy of our courier.

 

If you need to select an alternate delivery address you can do this via your Okazion account.

  • Simply log in to your account and click address book.
  • From here you can edit or add a new delivery or billing address.
  • Using an unsecured network in a public place can be risky as unauthorised people may try to intercept anything you're doing online
  • Please note; if you need to change your delivery address for an order you
    have placed, you must call us to while your order is still in process. As soon as your order is shipped, we are unable to make any changes.
     
  • If you are not at home when delivery of your order has been attempted, the courier will leave a calling card with instructions.
  • Normally, they will attempt to deliver the very next working day unless instructed otherwise, however, we'd advise you to contact the courier service to confirm this.
  • You may be able to collect your order from the nearest delivery depot – although we advise you to contact the courier service to discuss this option.
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