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CORONAVIRUS INFORMATION FOR OUR CUSTOMERS
The situation around COVID-19 is changing rapidly. We currently do not carry out shipment internationally until the pandemic is over!
We have paused deliveries worldwide due to commercial flight restrictions. We will aim to revert to normal operations as soon as usual flight operations resume.
We'll continue to update this page with any new information as we have it.
More information on international shipping when it will resume!
- If you're ordering for someone else, as a gift for example, please provide an accurate delivery address and the recipient's contact details. They'll be contacted if the gift is held at customs. Please be aware that they may be required to pay local customs taxes and duties if you're sending to destinations outside of the EU.
- If you'd like to have items sent to separate addresses, please complete a separate order for each address. A separate delivery charge will be made for each address.
- Please note that the Channel Islands and Northern Ireland are treated as part of the UK, not International delivery.
- In some but not all instances, the recipient will need to sign for an international delivery; this depends on the local carrier and value of the order. We'd advise you assume that someone needs to be in to receive the parcel.
- Our Promotions and onsale prices only applies to shopping in the UK and not internationally
- Returns is only available for UK orders
- We're sorry that we can't currently deliver website orders to P.O addresses
- Please note that we don't internationally ship to PO boxes
- Please note that for some destinations we're unable to deliver beauty, childrenswear, food and certain fragile, heavy or large products. For these products, international shipping will be unavailable during your checkout.
We deliver a wide range of home, personal and fashion products internationally, but there are certain products which aren't eligible. These include electricals, furniture, nursery travel, window treatments or flooring.
For our International customers, please keep checking this page.